IONOS Status · History · Incident #3605

RESOLVED

Limited functionality of Support Tools

Minor · Started May 5, 2026 · 5:59 AM

Duration

14m
Severity

Minor
Detection lead

—
User reports

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Summary

Limited functionality of Support Tools

The issue has been resolved.

Started

May 5, 2026 · 5:59 AM
Resolved

May 5, 2026 · 6:14 AM
Duration

14m
Severity

Minor

Event timeline

How this incident unfolded

◆

Identified
May 5 · 5:59 AM IONOS

Due to a technical issue with our Support Tools, queries are processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service is not able to answer all questions related to your account.
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Resolved
May 5 · 6:14 AM IONOS

The issue has been resolved.

Pattern

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