IONOS Status · History · Incident #5044

RESOLVED

Unable to update payment method

Minor · Started Jun 30, 2026 · 6:33 PM

  • Duration

    59m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Unable to update payment method

The issue has been resolved.


  • Started

    Jun 30, 2026 · 6:33 PM

  • Resolved

    Jun 30, 2026 · 7:33 PM

  • Duration

    59m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Jun 30 · 6:33 PM IONOS

    Some customers may experience issues when updating their payment method in Control Panel. We apologize for any inconvenience this may cause you.

  • Identified

    Jun 30 · 7:16 PM IONOS

    We are currently working on resolving the technical disruption. We will have an update for you shortly.

  • Resolved

    Jun 30 · 7:33 PM IONOS

    The issue has been resolved.

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