Issue Accessing Portal via login.liquidweb.com

Summary

Issue Accessing Portal via login.liquidweb.com

This incident has been resolved.

• Started

  May 24, 2026 · 12:47 PM

• Resolved

  May 25, 2026 · 10:12 AM

• Duration

  21h 24m

• Severity

  Major

• ◐

  Investigating

  May 24 · 12:47 PM Liquid Web

  We are investigating an issue preventing customers from accessing the portal through login.liquidweb.com. Updates are forthcoming as more information becomes available. Need help? Chat with us or contact Support for assistance. We appreciate your patience and understanding as we work to restore portal access. Thank you.

• ◐

  Investigating

  May 24 · 1:56 PM Liquid Web

  We are continuing to investigate the issue impacting access to the portal through login.liquidweb.com. While the site may be loading for some users, our teams are still reviewing the issue and working to confirm full service stability. Updates will be provided as more information becomes available. Thank you for your patience while we continue working toward a resolution.

• ◉

  Monitoring

  May 24 · 2:38 PM Liquid Web

  Access to the portal through login.liquidweb.com has been restored, and the site is now loading successfully. Our teams have implemented a fix and are continuing to monitor the service to ensure stability. We will provide additional updates if any further issues are identified. Thank you for your patience while we worked to restore access.

• ✓

  Resolved

  May 25 · 10:12 AM Liquid Web

  This incident has been resolved.