Notion Status · History · Incident #4584

RESOLVED

Customers on Annual plan unable to purchase credits

Minor · Started Jun 12, 2026 · 7:21 PM

Duration

3h 18m
Severity

Minor
Detection lead

—
User reports

—

Summary

Customers on Annual plan unable to purchase credits

The issue has been resolved

Started

Jun 12, 2026 · 7:21 PM
Resolved

Jun 12, 2026 · 10:40 PM
Duration

3h 18m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
Jun 12 · 7:21 PM Notion

Credit purchasing for annual customers is currently failing and we are working on a fix
✓

Resolved
Jun 12 · 10:40 PM Notion

The issue has been resolved

Pattern

Other recent incidents

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