OpenAI Status · History · Incident #5382

RESOLVED

Users are experiencing elevated errors when selecting models

Minor · Started Jul 9, 2026 · 7:44 PM

Duration

58m
Severity

Minor
Detection lead

—
User reports

—

Summary

Users are experiencing elevated errors when selecting models

All impacted services have now fully recovered.

Started

Jul 9, 2026 · 7:44 PM
Resolved

Jul 9, 2026 · 8:42 PM
Duration

58m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
Jul 9 · 7:44 PM OpenAI

We are investigating an issue causing users to receive “Selected model is at capacity. Please try a different model.” errors across multiple models. We are working to identify the cause and restore normal service.
✓

Resolved
Jul 9 · 8:42 PM OpenAI

All impacted services have now fully recovered.

Pattern

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