OpenAI Status · History · Incident #5972

RESOLVED

Elevated Image Generation Error Rate in ChatGPT

Minor · Started Jul 28, 2026 · 2:39 PM

Duration

35m
Severity

Minor
Detection lead

—
User reports

—

Summary

Elevated Image Generation Error Rate in ChatGPT

All impacted services have now fully recovered.

Started

Jul 28, 2026 · 2:39 PM
Resolved

Jul 28, 2026 · 3:15 PM
Duration

35m
Severity

Minor

Event timeline

How this incident unfolded

◆

Identified
Jul 28 · 2:39 PM OpenAI

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
◉

Monitoring
Jul 28 · 3:13 PM OpenAI

We have applied the mitigation and are monitoring the recovery.
✓

Resolved
Jul 28 · 3:15 PM OpenAI

All impacted services have now fully recovered.

Pattern

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