[GRA5/7/9/11][Compute - Instance] - Some instances incident notification

Summary

[GRA5/7/9/11][Compute - Instance] - Some instances incident notification

We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. <b>Start time :</b> 20/07/2026 15:02 UTC <b>End time :</b> 20/07/2026 15:10 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

• Started

  Jul 20, 2026 · 3:24 PM

• Resolved

  Jul 20, 2026 · 3:57 PM

• Duration

  32m

• Severity

  None

• ◉

  Monitoring

  Jul 20 · 3:24 PM OVHcloud

  Service has been fully restored since 20/07/2026 15:10 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : <b>Start time :</b> 20/07/2026 15:02 UTC <b>Impacted Service(s) :</b> Some instances in the GRA5, GRA7, GRA9 and GRA11 regions were unreachable. <b>Customers Impact :</b> Some customers were temporarily unable to access instances located on the specified regions. We apologize for any inconvenience caused and appreciate your understanding.

• ✓

  Resolved

  Jul 20 · 3:57 PM OVHcloud

  We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. <b>Start time :</b> 20/07/2026 15:02 UTC <b>End time :</b> 20/07/2026 15:10 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.