PandaDoc Status · History · Incident #2220

RESOLVED

Document access in editor

Minor · Started Jul 28, 2025 · 9:02 AM

  • Duration

    34m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Document access in editor

We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).


  • Started

    Jul 28, 2025 · 9:02 AM

  • Resolved

    Jul 28, 2025 · 9:37 AM

  • Duration

    34m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Jul 28 · 9:02 AM PandaDoc

    We’ve identified the issue and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

  • Resolved

    Jul 28 · 9:37 AM PandaDoc

    We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

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