PandaDoc Status · History · Incident #3920
ACTIVE INCIDENTCopied fields are being pasted randomly in the document instead of the expected position
Minor · Started May 21, 2026 · 11:19 AM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
PandaDoc Status · History · Incident #3920
ACTIVE INCIDENTMinor · Started May 21, 2026 · 11:19 AM
Duration
Ongoing
Severity
Minor
Detection lead
—
User reports
—
Summary
We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
Started
May 21, 2026 · 11:19 AM
Status
Investigating
Duration
Ongoing
Severity
Minor
Event timeline
Investigating
May 21 · 11:19 AM PandaDocWe are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
Pattern
Some customers may experience Public API request failures or be unable to send documents through the platform
Jul 15, 2026 · 1h 10m
View incident →Limited ability in editing sent documents
Jun 30, 2026 · 23h 10m
View incident →Integrations are not responding; PDF won't download
May 21, 2026 · 57m
View incident →Pulsetic catches degradations minutes before vendors acknowledge them.
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