Immediate Freeze on Live Deployments

Summary

Immediate Freeze on Live Deployments

This incident has been resolved. You can now safely proceed with deployments.

• Started

  Apr 18, 2026 · 5:03 PM

• Resolved

  Apr 18, 2026 · 7:00 PM

• Duration

  1h 56m

• Severity

  Major

• ◐

  Investigating

  Apr 18 · 5:03 PM Pantheon

  We are currently investigating degraded performance in the deployment workflows from the Test to the Live environment. We have identified a high-risk configuration in the current deployment process that may lead to unintended data and file loss within the live environment. Our engineers are actively triaging the issue and working to implement a fix. We'll post progress updates regularly on this page. We recommend pausing the use of deploy to Live until the issue is resolved.

• ◐

  Investigating

  Apr 18 · 5:04 PM Pantheon

  We are continuing to investigate this issue.

• ◆

  Identified

  Apr 18 · 5:25 PM Pantheon

  The issue has been identified and a fix is being implemented.

• ◉

  Monitoring

  Apr 18 · 6:01 PM Pantheon

  A fix has already been implemented, and we are monitoring the results. We recommend doing a hard refresh before triggering new workflows on the dashboard.

• ✓

  Resolved

  Apr 18 · 7:00 PM Pantheon

  This incident has been resolved. You can now safely proceed with deployments.