PlanetScale Status · History · Incident #3349

RESOLVED

Query insights outage

Critical · Started Jan 31, 2026 · 9:38 AM

  • Duration

    2h 19m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

Query insights outage

Query Insights is fully operational.


  • Started

    Jan 31, 2026 · 9:38 AM

  • Resolved

    Jan 31, 2026 · 11:58 AM

  • Duration

    2h 19m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Investigating

    Jan 31 · 9:38 AM PlanetScale

    We are investigating an issue with Query Insights

  • Identified

    Jan 31 · 10:08 AM PlanetScale

    There is an incident with a downstream provider. [https://status.clickhouse.com/incidents/01KG9R4QYASZW9VXHG3S2YD4WD](https://status.clickhouse.com/incidents/01KG9R4QYASZW9VXHG3S2YD4WD "https://status.clickhouse.com/incidents/01KG9R4QYASZW9VXHG3S2YD4WD")

  • Monitoring

    Jan 31 · 11:06 AM PlanetScale

    Insights service is restored and we are blasting through the backlog of data.

  • Resolved

    Jan 31 · 11:58 AM PlanetScale

    Query Insights is fully operational.

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