Segment Status · History · Incident #1484

RESOLVED

Audience Preview Failures

Minor · Started Apr 27, 2026 · 10:00 AM

  • Duration

    < 1m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Audience Preview Failures

Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces. Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted. Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.


  • Started

    Apr 27, 2026 · 10:00 AM

  • Resolved

    Apr 27, 2026 · 10:00 AM

  • Duration

    < 1m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Resolved

    Apr 29 · 10:14 AM Segment

    Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces. Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted. Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.

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