Error ingestion degraded in DE region

Summary

Error ingestion degraded in DE region

Feedback ingestion is back to realtime and the backlog has been processed.

• Started

  Jul 14, 2026 · 2:44 PM

• Resolved

  Jul 14, 2026 · 7:32 PM

• Duration

  4h 47m

• Severity

  Critical

• ◐

  Investigating

  Jul 14 · 2:44 PM Sentry

  We are currently investigating the issue.

• ◐

  Investigating

  Jul 14 · 3:42 PM Sentry

  We continue to investigate the issue.

• ◆

  Identified

  Jul 14 · 4:42 PM Sentry

  We have identified the problem and are working on recovery.

• ◆

  Identified

  Jul 14 · 4:49 PM Sentry

  We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.

• ◆

  Identified

  Jul 14 · 5:02 PM Sentry

  We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data. We are working to start allowing user feedback in DE.

• ◉

  Monitoring

  Jul 14 · 5:40 PM Sentry

  We are processing errors in realtime, and error backlogs have been processed. We're continuing to monitor the situation before restoring feedback ingestion.

• ◉

  Monitoring

  Jul 14 · 6:16 PM Sentry

  We are continuing to monitor ingestion, and a fix is being deployed to unblock feedback ingestion.

• ✓

  Resolved

  Jul 14 · 7:32 PM Sentry

  Feedback ingestion is back to realtime and the backlog has been processed.