Shopify Status · History · Incident #3939
RESOLVEDSome merchants encountering error messages within their admins
Minor · Started May 22, 2026 · 6:38 AM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Shopify Status · History · Incident #3939
RESOLVEDMinor · Started May 22, 2026 · 6:38 AM
Duration
29m
Severity
Minor
Detection lead
—
User reports
—
Summary
Between 10:05 - 10:46 UTC, we experienced admin 500 errors. A fix was implemented at 10:46 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Started
May 22, 2026 · 6:38 AM
Resolved
May 22, 2026 · 7:07 AM
Duration
29m
Severity
Minor
Event timeline
Investigating
May 22 · 7:07 AM ShopifyMerchants may experience issues when trying to access the Shopify admin. The error will appear as a 500 error when accessing product related areas within your admin.
Monitoring
May 22 · 7:07 AM ShopifyThis issue has been resolved and is being monitored.
Resolved
May 22 · 7:07 AM ShopifyBetween 10:05 - 10:46 UTC, we experienced admin 500 errors. A fix was implemented at 10:46 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Pattern
Shopify Flow workflows may not be executing properly due to a Google Cloud Platform issue.
May 24, 2026 · 1h 18m
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