Shopify Status · History · Incident #3984
RESOLVEDShopify Flow workflows may not be executing properly due to a Google Cloud Platform issue.
Major · Started May 24, 2026 · 2:27 PM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Shopify Status · History · Incident #3984
RESOLVEDMajor · Started May 24, 2026 · 2:27 PM
Duration
1h 18m
Severity
Major
Detection lead
—
User reports
—
Summary
Between 17:43 UTC and 19:10 UTC, we experienced Shopify Flow workflow failures due to issues with Google cloud Platform. A fix was implemented at 19:10 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Started
May 24, 2026 · 2:27 PM
Resolved
May 24, 2026 · 3:45 PM
Duration
1h 18m
Severity
Major
Event timeline
Investigating
May 24 · 2:48 PM ShopifyAn issue stemming from Google Cloud Platform has resulted in Shopfiy Flow workflows not triggering properly for some stores.
Investigating
May 24 · 2:48 PM ShopifyWe are investigating and will keep you updated.
Identified
May 24 · 3:07 PM ShopifyThe issue has been identified and a fix is being implemented.
Monitoring
May 24 · 3:16 PM ShopifyThis issue has been resolved and is being monitored.
Resolved
May 24 · 3:45 PM ShopifyBetween 17:43 UTC and 19:10 UTC, we experienced Shopify Flow workflow failures due to issues with Google cloud Platform. A fix was implemented at 19:10 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Pattern
Some merchants and customers experiencing issues accessing storefronts, admins
Jul 10, 2026 · 6h 5m
View incident →Custom domain certificates are not being issued
Jul 9, 2026 · 1h 58m
View incident →Some merchants may experience issues when accessing various areas of the platform
Jun 24, 2026 · 25m
View incident →Pulsetic catches degradations minutes before vendors acknowledge them.
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