Shopify Status · History · Incident #3984

RESOLVED

Shopify Flow workflows may not be executing properly due to a Google Cloud Platform issue.

Major · Started May 24, 2026 · 2:27 PM

  • Duration

    1h 18m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Shopify Flow workflows may not be executing properly due to a Google Cloud Platform issue.

Between 17:43 UTC and 19:10 UTC, we experienced Shopify Flow workflow failures due to issues with Google cloud Platform. A fix was implemented at 19:10 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.


  • Started

    May 24, 2026 · 2:27 PM

  • Resolved

    May 24, 2026 · 3:45 PM

  • Duration

    1h 18m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    May 24 · 2:48 PM Shopify

    An issue stemming from Google Cloud Platform has resulted in Shopfiy Flow workflows not triggering properly for some stores.

  • Investigating

    May 24 · 2:48 PM Shopify

    We are investigating and will keep you updated.

  • Identified

    May 24 · 3:07 PM Shopify

    The issue has been identified and a fix is being implemented.

  • Monitoring

    May 24 · 3:16 PM Shopify

    This issue has been resolved and is being monitored.

  • Resolved

    May 24 · 3:45 PM Shopify

    Between 17:43 UTC and 19:10 UTC, we experienced Shopify Flow workflow failures due to issues with Google cloud Platform. A fix was implemented at 19:10 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

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