Shopify Status · History · Incident #519

RESOLVED

We are investigating an issue preventing web traffic to our servers

Major · Started Jun 21, 2022 · 2:59 AM

  • Duration

    1h 11m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

We are investigating an issue preventing web traffic to our servers

All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.


  • Started

    Jun 21, 2022 · 2:59 AM

  • Resolved

    Jun 21, 2022 · 4:11 AM

  • Duration

    1h 11m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jun 21 · 2:59 AM Shopify

    We are looking into this and will keep you posted with updates here as soon as we have identified the issue.

  • Monitoring

    Jun 21 · 3:58 AM Shopify

    A fix has been put in place and we are monitoring for any further issues.

  • Resolved

    Jun 21 · 4:11 AM Shopify

    All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.

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