Some merchants may experience issues when accessing various areas of the platform

Summary

Some merchants may experience issues when accessing various areas of the platform

Between 11:13-11:35UTC , we experienced errors when accessing admin, checkout, storefront and POS. A fix was implemented which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

• Started

  Jun 24, 2026 · 7:37 AM

• Resolved

  Jun 24, 2026 · 8:02 AM

• Duration

  25m

• Severity

  None

• ◐

  Investigating

  Jun 24 · 9:43 AM Shopify

  We have identified the issue affecting admin, checkout, storefront, and POS.

• ◉

  Monitoring

  Jun 24 · 9:43 AM Shopify

  We have identified the issue affecting various aspects of the platform. Recovery is underway and we are continuing to monitor closely.

• ✓

  Resolved

  Jun 24 · 9:43 AM Shopify

  Between 11:13-11:35UTC , we experienced errors when accessing admin, checkout, storefront and POS. A fix was implemented which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.