Stripe Status · History · Incident #3877

RESOLVED

Elevated Bancontact errors

Minor · Started May 20, 2026 · 1:50 PM

  • Duration

    15m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Elevated Bancontact errors

From 13:38–13:53 UTC, we saw a partial service disruption of the Bancontact payment method. This is now resolved.


  • Started

    May 20, 2026 · 1:50 PM

  • Resolved

    May 20, 2026 · 2:06 PM

  • Duration

    15m

  • Severity

    None

Event timeline

How this incident unfolded

  • Monitoring

    May 20 · 1:50 PM Stripe

    We're currently investigating a Partial Service disruption of the Bancontact payment method that began at 13:38 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.

  • Resolved

    May 20 · 2:06 PM Stripe

    From 13:38–13:53 UTC, we saw a partial service disruption of the Bancontact payment method. This is now resolved.

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