Elevated card declines for some users in Mexico

Summary

Elevated card declines for some users in Mexico

Between 04:16 – 07:06 UTC, we saw elevated declines with some card transactions in Mexico due to an issuing bank being temporarily unavailable. This is now resolved.

• Started

  Jun 10, 2026 · 5:17 AM

• Resolved

  Jun 10, 2026 · 7:41 AM

• Duration

  2h 23m

• Severity

  None

• ◐

  Investigating

  Jun 10 · 5:17 AM Stripe

  As of 04:16 UTC, some card transactions in Mexico are experiencing elevated declines due to an issuing bank being temporarily unavailable. We're closely monitoring the issue and will post an update once we have observed recovery.

• ✓

  Resolved

  Jun 10 · 7:41 AM Stripe

  Between 04:16 – 07:06 UTC, we saw elevated declines with some card transactions in Mexico due to an issuing bank being temporarily unavailable. This is now resolved.