Stripe Status · History · Incident #4511

RESOLVED

Elevated card declines for some users in Mexico

Minor · Started Jun 11, 2026 · 5:05 AM

  • Duration

    11m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Elevated card declines for some users in Mexico

From 04:16 - 05:00 UTC, some card transactions in Mexico experienced elevated declines due to an issuing bank being temporarily unavailable. This is now resolved.


  • Started

    Jun 11, 2026 · 5:05 AM

  • Resolved

    Jun 11, 2026 · 5:16 AM

  • Duration

    11m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    Jun 11 · 5:05 AM Stripe

    As of 04:16 UTC, some card transactions in Mexico are experiencing elevated declines due to an issuing bank being temporarily unavailable. We're in touch with the card network and will post an update as soon as they become available.

  • Resolved

    Jun 11 · 5:16 AM Stripe

    From 04:16 - 05:00 UTC, some card transactions in Mexico experienced elevated declines due to an issuing bank being temporarily unavailable. This is now resolved.

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