Supabase Status · History · Incident #4928

RESOLVED

Upgrade Failures

Minor · Started Jun 25, 2026 · 2:20 PM

  • Duration

    4h 31m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Upgrade Failures

Through our monitoring, we have determined that project upgrade behavior has returned to normal across the fleet. This incident is resolved.


  • Started

    Jun 25, 2026 · 2:20 PM

  • Resolved

    Jun 25, 2026 · 6:51 PM

  • Duration

    4h 31m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jun 25 · 2:20 PM Supabase

    We are investigating potential upgrade issues in multiple regions. We are working to confirm impact and determine next steps.

  • Investigating

    Jun 25 · 2:41 PM Supabase

    Upgrades are taking longer than usual, but generally will complete if allowed to proceed. We are investigating the cause of the delays.

  • Identified

    Jun 25 · 3:01 PM Supabase

    The upgrade delays have been caused by resource capacity limits. We are taking actions to increase the appropriate resources.

  • Identified

    Jun 25 · 3:32 PM Supabase

    We are aware that upgrades continue to be delayed. We are exploring other factors that are contributing to the slow upgrades.

  • Identified

    Jun 25 · 4:03 PM Supabase

    We are continuing to work through a variety of options for improving upgrade performance. This includes working with our upstream provider and adjusting operational parameters.

  • Identified

    Jun 25 · 4:27 PM Supabase

    We are implementing operational mitigations to try to improve upgrade performance.

  • Identified

    Jun 25 · 5:03 PM Supabase

    We are continuing our operational and investigative work to improve upgrade flow performance and mitigate further problems.

  • Identified

    Jun 25 · 5:46 PM Supabase

    We are starting to notice improvements as a result of our mitigation efforts, and expect that project upgrades should start to become less delayed. We’ll continue monitoring and will update as we observe improvements across the fleet.

  • Monitoring

    Jun 25 · 6:08 PM Supabase

    We have implemented all necessary mitigations and the project upgrade rates have returned to normal across the fleet. We will continue to monitor these flows for any irregularities or recurring degradation. If you are still experiencing delayed or blocked upgrades on your Project, please contact Support.

  • Resolved

    Jun 25 · 6:51 PM Supabase

    Through our monitoring, we have determined that project upgrade behavior has returned to normal across the fleet. This incident is resolved.

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