Upstash Redis – intermittent connection issues in some regions

Summary

Upstash Redis – intermittent connection issues in some regions

Earlier today, unexpected load on our proxies caused intermittent connection issues for Upstash Redis in the following regions: us-east-1, us-west-1, ap-southeast-2, and ap-south-1. During this period, some clients may have seen connection timeouts or elevated error rates when reaching their databases. Our team identified the issue quickly and applied workarounds to relieve pressure on the affected proxies. Connection health has since been restored and we've been monitoring the regions to confirm everything is stable. All systems are now operating normally. We appreciate your patience and apologize for any disruption this may have caused.

• Started

  May 14, 2026 · 3:47 PM

• Resolved

  May 14, 2026 · 5:31 PM

• Duration

  1h 44m

• Severity

  Major

• ◉

  Monitoring

  May 14 · 3:47 PM Upstash

  We identified intermittent connection issues affecting some regions. Fix is being deployed. We'll update the list of affected regions shortly.

• ◆

  Identified

  May 14 · 3:49 PM Upstash

  The issue has been identified and a fix is being implemented.

• ◉

  Monitoring

  May 14 · 4:00 PM Upstash

  A fix has been implemented and we are monitoring.

• ✓

  Resolved

  May 14 · 5:31 PM Upstash

  Earlier today, unexpected load on our proxies caused intermittent connection issues for Upstash Redis in the following regions: us-east-1, us-west-1, ap-southeast-2, and ap-south-1. During this period, some clients may have seen connection timeouts or elevated error rates when reaching their databases. Our team identified the issue quickly and applied workarounds to relieve pressure on the affected proxies. Connection health has since been restored and we've been monitoring the regions to confirm everything is stable. All systems are now operating normally. We appreciate your patience and apologize for any disruption this may have caused.