Templates not loading

Summary

Templates not loading

The issue preventing some users from loading templates is now resolved, and templates are loading normally. If you’re still experiencing issues, please contact Support: [http://zapier.com/app/get-help](http://zapier.com/app/get-help "http://zapier.com/app/get-help")

• Started

  Jun 12, 2026 · 3:03 AM

• Resolved

  Jun 12, 2026 · 3:51 AM

• Duration

  47m

• Severity

  Minor

• ◐

  Investigating

  Jun 12 · 3:03 AM Zapier

  We are currently investigating an issue affecting the Templates feature on our platform. Users may experience errors when attempting to load or select templates. Our team is actively working to identify and resolve the root cause. We will provide updates as soon as we have more information. If you require any assistance, please contact our Support Team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help") Thank you for your patience.

• ◉

  Monitoring

  Jun 12 · 3:38 AM Zapier

  Templates should now be loading normally for users. We’re continuing to monitor and investigate to prevent this from happening again. If you’re still seeing issues, please contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")

• ✓

  Resolved

  Jun 12 · 3:51 AM Zapier

  The issue preventing some users from loading templates is now resolved, and templates are loading normally. If you’re still experiencing issues, please contact Support: [http://zapier.com/app/get-help](http://zapier.com/app/get-help "http://zapier.com/app/get-help")