Zapier Status · History · Incident #5009

ACTIVE INCIDENT

Slack Find Message action is unable to find bot messages

Minor · Started Jun 30, 2026 · 1:46 AM

  • Duration

    Ongoing

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Slack Find Message action is unable to find bot messages

We’re investigating the issue where the Slack “Find Message” action returns “no results” for bot messages that should match. At this point, we're coordinating with the Slack team to troubleshoot and understand the underlying behavior, and we’ll share updates as we learn more. If you need help with this in the meantime, please contact our support team through this link: [ https://zapier.com/app/get-help](https://zapier.com/app/get-help " https://zapier.com/app/get-help")


  • Started

    Jun 30, 2026 · 1:46 AM

  • Status

    Investigating

  • Duration

    Ongoing

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jun 30 · 1:46 AM Zapier

    We are currently investigating an issue with the Slack "Find Message" action that is preventing it from finding bot messages in Slack channels. **What's happening** Our team has identified that the Slack Find Message action is failing to find bot messages, while searches for human messages continue to work normally. Customers attempting to search for bot messages are seeing errors like "Nothing could be found for the search" or the step finds the closest matching non-bot message. **Current status** We've confirmed this issue is reproducible and are actively investigating its root cause. We apologize for any disruption this may cause to your workflows while we investigate this issue.

  • Investigating

    Jun 30 · 2:30 AM Zapier

    We’re investigating the issue where the Slack “Find Message” action returns “no results” for bot messages that should match. At this point, we're coordinating with the Slack team to troubleshoot and understand the underlying behavior, and we’ll share updates as we learn more. If you need help with this in the meantime, please contact our support team through this link: [ https://zapier.com/app/get-help](https://zapier.com/app/get-help " https://zapier.com/app/get-help")

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