Zapier Status · History · Incident #5438

RESOLVED

AI by Zapier

Minor · Started Jul 11, 2026 · 10:10 PM

  • Duration

    3h 15m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

AI by Zapier

The issue impacting AI by Zapier has been mitigated and systems are back to normal. Impact window: Approximately 19:00–22:20 UTC on July 11. We have automatically replayed the affected runs to recover previously failed executions. If you have any remaining questions or are still seeing issues, please contact support at [https://zapier.com/get-help](https://zapier.com/get-help "https://zapier.com/get-help").


  • Started

    Jul 11, 2026 · 10:10 PM

  • Resolved

    Jul 12, 2026 · 1:26 AM

  • Duration

    3h 15m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    Jul 11 · 10:10 PM Zapier

    **Investigating** — We are investigating an issue affecting **AI by Zapier steps in Zaps**, which is causing errors for some customers. Affected customers may encounter the following error: `DriverAdapterError` Our team has identified the issue and is actively working to restore service as quickly as possible. We will provide another update as soon as we have more information.

  • Monitoring

    Jul 11 · 10:51 PM Zapier

    **Monitoring** — A fix has been implemented, and we are seeing recovery across **AI by Zapier**. We are continuing to monitor the service closely to ensure stability. We will continue monitoring and provide another update once we have confirmed the issue is fully resolved.

  • Resolved

    Jul 12 · 1:26 AM Zapier

    The issue impacting AI by Zapier has been mitigated and systems are back to normal. Impact window: Approximately 19:00–22:20 UTC on July 11. We have automatically replayed the affected runs to recover previously failed executions. If you have any remaining questions or are still seeing issues, please contact support at [https://zapier.com/get-help](https://zapier.com/get-help "https://zapier.com/get-help").

Get alerted before the next Zapier outage.

Pulsetic catches degradations minutes before vendors acknowledge them.

Start monitoring free