Elevated authentication errors (401s) impacting multiple products

Summary

Elevated authentication errors (401s) impacting multiple products

This incident has been resolved. Between approximately 8:00 AM and 9:15 AM CDT (13:00–14:15 UTC), customers may have experienced errors or degraded functionality across multiple Zapier products, including: **AI by Zapier**, **Agents**, **Chatbots**, **Forms**, **Interfaces**, **Tables**, **account management**, and **Zap runs** and related automation processing. The underlying issue has been fixed, systems are operating normally, and affected Zap runs and webhook events have been replayed. If you’re still seeing issues, try **refreshing the page**, **logging out and back in**, or **retrying any failed actions or workflow runs**. If you have any questions, or are running into any other issues, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help") Thanks again for your patience while we were working on resolving that.

• Started

  Jul 13, 2026 · 1:33 PM

• Resolved

  Jul 13, 2026 · 5:38 PM

• Duration

  4h 4m

• Severity

  None

• ◐

  Investigating

  Jul 13 · 1:33 PM Zapier

  We are investigating an issue causing elevated authentication failures (401s) across multiple Zapier products and services. Our engineering team is actively investigating, and we will provide another update as we learn more. If you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")

• ◉

  Monitoring

  Jul 13 · 2:22 PM Zapier

  We applied a fix and are seeing authentication failures and related errors return to normal across affected Zapier products and services. We are continuing to monitor closely to ensure the recovery is sustained. If you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")

• ✓

  Resolved

  Jul 13 · 5:38 PM Zapier

  This incident has been resolved. Between approximately 8:00 AM and 9:15 AM CDT (13:00–14:15 UTC), customers may have experienced errors or degraded functionality across multiple Zapier products, including: **AI by Zapier**, **Agents**, **Chatbots**, **Forms**, **Interfaces**, **Tables**, **account management**, and **Zap runs** and related automation processing. The underlying issue has been fixed, systems are operating normally, and affected Zap runs and webhook events have been replayed. If you’re still seeing issues, try **refreshing the page**, **logging out and back in**, or **retrying any failed actions or workflow runs**. If you have any questions, or are running into any other issues, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help") Thanks again for your patience while we were working on resolving that.