Zoom Status · History · Incident #4610

RESOLVED

Service Degradation Affected Zoom Contact Center’s Agent Experience.

Minor · Started Jun 14, 2026 · 11:02 PM

  • Duration

    16m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Service Degradation Affected Zoom Contact Center’s Agent Experience.

This incident has been resolved and the affected services have been restored.


  • Started

    Jun 14, 2026 · 11:02 PM

  • Resolved

    Jun 14, 2026 · 11:19 PM

  • Duration

    16m

  • Severity

    None

Event timeline

How this incident unfolded

  • Monitoring

    Jun 14 · 11:02 PM Zoom

    On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience. This incident has been resolved and the affected services have been restored.

  • Monitoring

    Jun 14 · 11:10 PM Zoom

    This incident has been resolved and the affected services have been restored.

  • Resolved

    Jun 14 · 11:19 PM Zoom

    This incident has been resolved and the affected services have been restored.

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