Service Degradation Affecting Zoom Meeting Recordings

Summary

Service Degradation Affecting Zoom Meeting Recordings

This incident has been resolved and the affected services have been restored.

• Started

  Jun 15, 2026 · 9:07 AM

• Resolved

  Jun 19, 2026 · 9:42 PM

• Duration

  4d 12h 35m

• Severity

  Minor

• ◐

  Investigating

  Jun 15 · 9:07 AM Zoom

  We are currently investigating a service degradation affecting Zoom Meeting Recordings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

• ◆

  Identified

  Jun 15 · 9:34 AM Zoom

  We have successfully identified the root cause affecting Zoom Meeting Records. Users may observe two recording files instead of one. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

• ◆

  Identified

  Jun 15 · 10:25 AM Zoom

  We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

• ◉

  Monitoring

  Jun 15 · 11:16 AM Zoom

  The service degradation with Zoom Meeting Recordings has been successfully mitigated. Users may see two recording files instead of one for meetings that were in progress during the impact window. Our team is continuing to monitor and evaluate the full scope of impact. If you have questions about your recordings, please open a support ticket, and our team will investigate. Our team will continue to monitor the situation closely and keep you informed of any further developments. We appreciate your patience as we worked to resolve this issue.

• ✓

  Resolved

  Jun 19 · 9:42 PM Zoom

  This incident has been resolved and the affected services have been restored.