Service Degradation Affecting ZoomMate and Zoom AI services in US Region.

Summary

Service Degradation Affecting ZoomMate and Zoom AI services in US Region.

This incident has been resolved and the affected services have been restored.

• Started

  Jun 22, 2026 · 9:31 AM

• Resolved

  Jun 22, 2026 · 10:33 AM

• Duration

  1h 1m

• Severity

  Minor

• ◐

  Investigating

  Jun 22 · 9:31 AM Zoom

  We are currently investigating a service degradation affecting ZoomMate and Zoom AI services in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

• ◆

  Identified

  Jun 22 · 9:44 AM Zoom

  We have successfully identified the root cause affecting ZoomMate and Zoom AI services in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

• ◉

  Monitoring

  Jun 22 · 9:56 AM Zoom

  The service degradation affecting ZoomMate and Zoom AI services in the US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

• ✓

  Resolved

  Jun 22 · 10:33 AM Zoom

  This incident has been resolved and the affected services have been restored.