Service Degradation Affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S Region.

Summary

Service Degradation Affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S Region.

This incident has been resolved and the affected services have been restored.

• Started

  Jun 22, 2026 · 11:57 PM

• Resolved

  Jun 23, 2026 · 8:45 AM

• Duration

  8h 47m

• Severity

  Minor

• ◐

  Investigating

  Jun 22 · 11:57 PM Zoom

  We are currently investigating a service degradation affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in US. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

• ◆

  Identified

  Jun 23 · 12:00 AM Zoom

  We have successfully identified the root cause affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

• ◉

  Monitoring

  Jun 23 · 12:10 AM Zoom

  The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

• ◉

  Monitoring

  Jun 23 · 12:43 AM Zoom

  The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

• ✓

  Resolved

  Jun 23 · 8:45 AM Zoom

  This incident has been resolved and the affected services have been restored.