Service comparison
Shopify vs. BigCommerce
Shopify vs. BigCommerce — reliability, API availability, and incident frequency head-to-head.
Last 90 days · 22 incidents total · Data via Pulsetic monitoring
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Service comparison
Shopify vs. BigCommerce — reliability, API availability, and incident frequency head-to-head.
Last 90 days · 22 incidents total · Data via Pulsetic monitoring
Head-to-head
Shopify
shopify.com
90-day uptime
100.00%
Incidents (90d)
0
0 major · 0 minor
Median resolution
—
Longest outage
—
BigCommerce
bigcommerce.com
90-day uptime
95.50%
Incidents (90d)
22
0 major · 22 minor
Median resolution
1h 16m
Longest outage
47h 58m
Uptime over time
| Window | Shopify | BigCommerce | Δ |
|---|---|---|---|
| Last 24 hours |
|
|
0.00 pp |
| Last 7 days |
|
|
0.00 pp |
| Last 30 days |
|
|
+9.49 pp |
| Last 90 days |
|
|
+4.50 pp |
Δ is percentage-point difference (Shopify minus BigCommerce). Higher is better.
Incidents 90-day
Shopify
0 total
Median resolution
—
Longest outage
—
BigCommerce
22 total
Median resolution
1h 16m
Longest outage
47h 58m
Recent activity
Shopify
Shop Pay unavailable
33m
Some POS transactions are not completing on iOS devices Actions
3h 5m
Some Merchants are experiencing issues accessing Storefronts and Shopify Admins
41m
Some merchants are encountering errors within their admin
2h 41m
We are investigating an issue preventing web traffic to our servers
1h 11m
BigCommerce
Availability Issue
< 1m
Availability Issue
< 1m
Some pricing rules not applying as expected
1d 23h 58m
Delayed Data in Analytics Reports
5h 18m
Intermittent Availability Issue
< 1m
Bottom line
Shopify winsShopify posted 100.00% vs. 95.50% for BigCommerce (Δ +4.50 pp). Incidents: 0 vs. 22 (-22).
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