ActiveCampaign Status · History · Incident #2224

RESOLVED

Automations Builder Loading Issue

Minor · Started Apr 13, 2026 · 3:07 PM

Duration

1h 4m
Severity

Minor
Detection lead

—
User reports

—

Summary

Automations Builder Loading Issue

this incident is now resolved. customers should see their automations load.

Started

Apr 13, 2026 · 3:07 PM
Resolved

Apr 13, 2026 · 4:12 PM
Duration

1h 4m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
Apr 13 · 3:07 PM ActiveCampaign

The automation blocks are not currently loading in the Automations Builder. This does not impact your saved, active automations. Engineers are working to resolve the issue
◆

Identified
Apr 13 · 3:10 PM ActiveCampaign

The issue has been identified and a fix is being implemented.
✓

Resolved
Apr 13 · 4:12 PM ActiveCampaign

this incident is now resolved. customers should see their automations load.

Pattern

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