ActiveCampaign Status · History · Incident #5393

RESOLVED

Customer accounts hosted in APAC region are unavailable.

Critical · Started Jul 9, 2026 · 7:49 PM

Duration

1h 12m
Severity

Critical
Detection lead

—
User reports

—

Summary

Customer accounts hosted in APAC region are unavailable.

This incident has been resolved.

Started

Jul 9, 2026 · 7:49 PM
Resolved

Jul 9, 2026 · 9:01 PM
Duration

1h 12m
Severity

Critical

Event timeline

How this incident unfolded

◆

Identified
Jul 9 · 7:49 PM ActiveCampaign

Customer accounts hosted in APAC region are unavailable. Engineers have identified the issue and a fix is being implemented.
◉

Monitoring
Jul 9 · 8:45 PM ActiveCampaign

A fix has been implemented and we are monitoring the results.
✓

Resolved
Jul 9 · 9:01 PM ActiveCampaign

This incident has been resolved.

Pattern

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