Issue impacting customer logins for a portion of users

Summary

Issue impacting customer logins for a portion of users

This incident has been resolved.

• Started

  Aug 10, 2026 · 9:14 AM

• Resolved

  Aug 10, 2026 · 11:59 AM

• Duration

  2h 44m

• Severity

  Major

• ◐

  Investigating

  Aug 10 · 9:14 AM ActiveCampaign

  We are currently investigating an issue impacting customer logins for a portion of users. Affected customers may encounter errors or be unable to access their accounts. Our engineering team is actively working to pinpoint the cause and restore full access as quickly as possible.

• ◆

  Identified

  Aug 10 · 9:33 AM ActiveCampaign

  The issue has been identified and a fix is in progress.

• ◉

  Monitoring

  Aug 10 · 9:53 AM ActiveCampaign

  A fix has been implemented and we are monitoring closely to ensure resolution.

• ✓

  Resolved

  Aug 10 · 11:59 AM ActiveCampaign

  This incident has been resolved.