Title: Mobile App (iOS) App Heavily Degraded Performance

Summary

Title: Mobile App (iOS) App Heavily Degraded Performance

Engineers have verified the fix in our production environment

• Started

  Mar 26, 2026 · 6:56 AM

• Resolved

  Mar 26, 2026 · 10:29 AM

• Duration

  3h 33m

• Severity

  None

• ◐

  Investigating

  Mar 26 · 6:56 AM ActiveCampaign

  Engineers have detected that Mobile app (iOS) users are unable to log in. However, the web interface remains unaffected. We are investigating the issue and working to resolve it as soon as possible. During this time, you may experience slower response times or intermittent errors.

• ◆

  Identified

  Mar 26 · 8:19 AM ActiveCampaign

  Engineers have identified a fix and it is being deployed now

• ✓

  Resolved

  Mar 26 · 10:29 AM ActiveCampaign

  Engineers have verified the fix in our production environment