Amplitude Status · History · Incident #5312

RESOLVED

Shared Embeds and Public Links Unavailable

Major · Started Jul 9, 2026 · 2:12 AM

  • Duration

    33m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Shared Embeds and Public Links Unavailable

This incident is resolved. Shared embeds and public links have been stable since 1:50 AM PT (08:50 UTC), and we have verified affected links render normally. A permanent fix ships later today. No data was lost and no customer action is needed.


  • Started

    Jul 9, 2026 · 2:12 AM

  • Resolved

    Jul 9, 2026 · 2:45 AM

  • Duration

    33m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Monitoring

    Jul 9 · 2:12 AM Amplitude

    Between 2026-07-08 5:24 PM PT (00:24 UTC Jul 9) and 2026-07-09 1:50 AM PT (08:50 UTC), shared embeds and public dashboard/chart links displayed blank pages. Customers accessing shared Amplitude content via embed URLs or public links were unable to view charts during this window. We identified the cause and mitigated by rolling back the affected service. Shared embeds and public links are rendering normally again. No data was lost and no customer action is needed. We are monitoring stability and will post a final update by 3:00 AM PT (10:00 UTC).

  • Resolved

    Jul 9 · 2:45 AM Amplitude

    This incident is resolved. Shared embeds and public links have been stable since 1:50 AM PT (08:50 UTC), and we have verified affected links render normally. A permanent fix ships later today. No data was lost and no customer action is needed.

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