Slow Loading for Web App Features in the EU Region

Summary

Slow Loading for Web App Features in the EU Region

This incident has been resolved.

• Started

  Jul 12, 2026 · 11:15 PM

• Resolved

  Jul 13, 2026 · 1:39 AM

• Duration

  2h 23m

• Severity

  Major

• ◐

  Investigating

  Jul 13 · 12:53 AM Amplitude

  We are investigating elevated latency affecting services in our EU production environment. Some customers may experience slower response times while our team works to identify the cause and mitigate impact. We will provide another update within 60 minutes or sooner if we have more information

• ◐

  Investigating

  Jul 13 · 12:56 AM Amplitude

  We are continuing to investigate this issue.

• ◉

  Monitoring

  Jul 13 · 1:20 AM Amplitude

  We implemented a rollback to mitigate elevated latency affecting services in our EU production environment, and performance has recovered. We are continuing to monitor the environment closely to confirm stability.

• ✓

  Resolved

  Jul 13 · 1:39 AM Amplitude

  This incident has been resolved.