Storefront Availability Issues for Small Subset of US Stores

Summary

Storefront Availability Issues for Small Subset of US Stores

Commerce engineers were alerted to an increase in error rates for a subset of stores starting at 21:30 UTC. Action was taken and error rates returned to normal at 21:47 UTC. All systems are fully operational.

• Started

  Jun 11, 2026 · 3:30 PM

• Resolved

  Jun 11, 2026 · 3:30 PM

• Duration

  < 1m

• Severity

  Minor

• ✓

  Resolved

  Jun 11 · 4:25 PM BigCommerce

  Commerce engineers were alerted to an increase in error rates for a subset of stores starting at 21:30 UTC. Action was taken and error rates returned to normal at 21:47 UTC. All systems are fully operational.