BigCommerce Status · History · Incident #4576

RESOLVED

Meta Outage Causing Disruption to Meta CAPI Integrations

Minor · Started Jun 12, 2026 · 9:58 AM

  • Duration

    37m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Meta Outage Causing Disruption to Meta CAPI Integrations

This incident has been resolved.


  • Started

    Jun 12, 2026 · 9:58 AM

  • Resolved

    Jun 12, 2026 · 10:35 AM

  • Duration

    37m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jun 12 · 9:58 AM BigCommerce

    Commerce Engineering is actively investigating and monitoring a disruption to Meta CAPI (Conversions API) integrations due to a Meta outage. We are working to bring the service back online as soon as possible.

  • Monitoring

    Jun 12 · 10:09 AM BigCommerce

    Meta CAPI events have resumed publishing without errors. We will continue monitoring this situation.

  • Resolved

    Jun 12 · 10:35 AM BigCommerce

    This incident has been resolved.

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