CircleCI Status · History · Incident #5484

RESOLVED

Issues with network routing for Mac jobs

Minor · Started Jul 13, 2026 · 6:55 PM

  • Duration

    44m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Issues with network routing for Mac jobs

We've confirmed the fix with our infrastructure provider and successful tests on our end. If customers continue to see any failed runs, please run again for a successful connection and reach out to Support if any further issues.


  • Started

    Jul 13, 2026 · 6:55 PM

  • Resolved

    Jul 13, 2026 · 7:40 PM

  • Duration

    44m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jul 13 · 6:55 PM CircleCI

    We've received reports of intermittent network issues between our mac infrastructure and a VCS provider. We are investigating and will provide updates.

  • Identified

    Jul 13 · 7:11 PM CircleCI

    We're working with our Mac infrastructure provider to attempt a mitigation. Will update again shortly.

  • Monitoring

    Jul 13 · 7:29 PM CircleCI

    Our Mac infrastructure provider has implemented a fix, we're starting to see recovery. We're monitoring and we'll update again shortly.

  • Resolved

    Jul 13 · 7:40 PM CircleCI

    We've confirmed the fix with our infrastructure provider and successful tests on our end. If customers continue to see any failed runs, please run again for a successful connection and reach out to Support if any further issues.

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