Cloudways Status · History · Incident #3749

ACTIVE INCIDENT

MANDATORY MAINTENANCE: Server Restart Required

Minor · Started May 16, 2026 · 9:47 AM

Duration

Ongoing
Severity

Minor
Detection lead

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User reports

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Summary

MANDATORY MAINTENANCE: Server Restart Required

We are continuing to work on a fix for this issue.

Started

May 16, 2026 · 9:47 AM
Status

Identified
Duration

Ongoing
Severity

None

Event timeline

How this incident unfolded

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Identified
May 16 · 9:47 AM Cloudways

We are running a mandatory maintenance activity across a few of our customers’ servers regarding infrastructure stability upgrades. This will require us to restart the servers which will introduce a brief service interruption. We are expecting the Cloudways Platform to remain fully operational during this activity. This is an ongoing activity and we will provide further updates here. Thank you for your trust in Cloudways.
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Identified
May 16 · 9:49 AM Cloudways

We are continuing to work on a fix for this issue.

Pattern

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