Cloudways Status · History · Incident #5022

RESOLVED

Autonomous: Storage Issue in US South Carolina Region

Minor · Started Jun 30, 2026 · 12:36 PM

  • Duration

    20h 58m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Autonomous: Storage Issue in US South Carolina Region

The issue has been resolved. Please contact our support if you continue to experience any related issues.


  • Started

    Jun 30, 2026 · 12:36 PM

  • Resolved

    Jul 1, 2026 · 9:35 AM

  • Duration

    20h 58m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    Jun 30 · 12:36 PM Cloudways

    We are currently experiencing an infrastructure issue caused by a storage malfunction in USSC Region. This may result in degraded performance or service disruptions for some users. Our team is actively investigating and working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. We apologize for the inconvenience.

  • Monitoring

    Jun 30 · 3:53 PM Cloudways

    We are seeing positive signs of recovery following the storage malfunction in the USSC Region. The majority of applications have resumed normal operation and services are largely restored. Our team continues to closely monitor the situation to ensure full stability. We will provide a further update once we have confirmed complete resolution. We appreciate your patience throughout this incident.

  • Resolved

    Jul 1 · 9:35 AM Cloudways

    The issue has been resolved. Please contact our support if you continue to experience any related issues.

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