Cloudways Status · History · Incident #3863

RESOLVED

Digital Ocean Block Storage Performance Issue - New York Region

Minor · Started May 20, 2026 · 1:31 AM

  • Duration

    11h 8m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Digital Ocean Block Storage Performance Issue - New York Region

This incident has been resolved.


  • Started

    May 20, 2026 · 1:31 AM

  • Resolved

    May 20, 2026 · 12:40 PM

  • Duration

    11h 8m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    May 20 · 1:31 AM Cloudways

    We are observing an issue with some of the Block Storage Volume Performance in the New York region on Digital Ocean. During this time, users may experience degraded write performance and intermittent impact to services dependent on the affected storage infrastructure. Our Engineering team is working closely with DO team to resolve this issue. We apologize for the inconvenience and will share an update once we have more information.

  • Monitoring

    May 20 · 2:48 AM Cloudways

    DO team has implemented mitigation measures for the infrastructure issue affecting Block Storage Volumes in the NYC3 region. The team is monitoring the situation, and we will share another update once the issue is fully resolved

  • Resolved

    May 20 · 12:40 PM Cloudways

    This incident has been resolved.

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