DocuSign Status · History · Incident #4998

RESOLVED

Intermittent issues with Reports and Search on S1 Prod (Incident 5233)

Minor · Started Jun 29, 2026 · 3:39 PM

  • Duration

    1h 50m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Intermittent issues with Reports and Search on S1 Prod (Incident 5233)

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.


  • Started

    Jun 29, 2026 · 3:39 PM

  • Resolved

    Jun 29, 2026 · 5:29 PM

  • Duration

    1h 50m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jun 29 · 3:39 PM DocuSign

    We are currently investigating issues with both report and search on S1 prod. Engineering teams have been engaged and are actively triaging.

  • Investigating

    Jun 29 · 4:10 PM DocuSign

    We are continuing to investigate this issue.

  • Investigating

    Jun 29 · 4:47 PM DocuSign

    We continue to investigate the issue and additional resources have been engaged.

  • Monitoring

    Jun 29 · 5:06 PM DocuSign

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Jun 29 · 5:29 PM DocuSign

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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