DocuSign Status · History · Incident #4998
RESOLVEDIntermittent issues with Reports and Search on S1 Prod (Incident 5233)
Minor · Started Jun 29, 2026 · 3:39 PM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
DocuSign Status · History · Incident #4998
RESOLVEDMinor · Started Jun 29, 2026 · 3:39 PM
Duration
1h 50m
Severity
Minor
Detection lead
—
User reports
—
Summary
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Started
Jun 29, 2026 · 3:39 PM
Resolved
Jun 29, 2026 · 5:29 PM
Duration
1h 50m
Severity
Minor
Event timeline
Investigating
Jun 29 · 3:39 PM DocuSignWe are currently investigating issues with both report and search on S1 prod. Engineering teams have been engaged and are actively triaging.
Investigating
Jun 29 · 4:10 PM DocuSignWe are continuing to investigate this issue.
Investigating
Jun 29 · 4:47 PM DocuSignWe continue to investigate the issue and additional resources have been engaged.
Monitoring
Jun 29 · 5:06 PM DocuSignA fix has been implemented and we are monitoring the results.
Resolved
Jun 29 · 5:29 PM DocuSignThe incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
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