Customers may experience latency (Incident 5259)

Summary

Customers may experience latency (Incident 5259)

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

• Started

  Jun 30, 2026 · 11:18 AM

• Resolved

  Jul 1, 2026 · 5:25 PM

• Duration

  1d 6h 7m

• Severity

  Minor

• ◐

  Investigating

  Jun 30 · 11:18 AM DocuSign

  We are actively investigating this issue.

• ◐

  Investigating

  Jun 30 · 12:36 PM DocuSign

  We are continuing to investigate this issue.

• ◐

  Investigating

  Jun 30 · 8:34 PM DocuSign

  We continue to investigate the issue and additional resources have been engaged.

• ◐

  Investigating

  Jun 30 · 10:55 PM DocuSign

  We continue to investigate the issue and additional resources have been engaged.

• ◐

  Investigating

  Jul 1 · 12:57 AM DocuSign

  We continue to investigate the issue and additional resources have been engaged. We will provide the next update in approximately 24 hours.

• ◆

  Identified

  Jul 1 · 2:57 PM DocuSign

  We have identified the issue and a fix is being implemented.

• ✓

  Resolved

  Jul 1 · 5:25 PM DocuSign

  The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.