DocuSign Status · History · Incident #5008

RESOLVED

Some customers may experience errors with Sending and Signing (Incident 5252)

Minor · Started Jun 30, 2026 · 12:25 AM

Duration

11m
Severity

Minor
Detection lead

—
User reports

—

Summary

Some customers may experience errors with Sending and Signing (Incident 5252)

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Started

Jun 30, 2026 · 12:25 AM
Resolved

Jun 30, 2026 · 12:37 AM
Duration

11m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Jun 30 · 12:25 AM DocuSign

We are actively investigating this issue.
◆

Identified
Jun 30 · 12:26 AM DocuSign

We have identified the issue and a fix is being implemented.
✓

Resolved
Jun 30 · 12:37 AM DocuSign

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Pattern

Other recent incidents

Browse full incident history →

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