DocuSign Status · History · Incident #5007

RESOLVED

Customers may experience errors with Sending and Signing in NA3 (Incident 5247)

Minor · Started Jun 29, 2026 · 9:32 PM

Duration

27m
Severity

Minor
Detection lead

—
User reports

—

Summary

Customers may experience errors with Sending and Signing in NA3 (Incident 5247)

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Started

Jun 29, 2026 · 9:32 PM
Resolved

Jun 29, 2026 · 10:00 PM
Duration

27m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Jun 29 · 9:32 PM DocuSign

We are actively investigating this issue.
◐

Investigating
Jun 29 · 9:34 PM DocuSign

We are continuing to investigate this issue.
◉

Monitoring
Jun 29 · 9:34 PM DocuSign

A fix has been implemented and we are monitoring the results.
✓

Resolved
Jun 29 · 10:00 PM DocuSign

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Pattern

Other recent incidents

Browse full incident history →

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