Grafana Status · History · Incident #5423

RESOLVED

Network Degredation in prod-us-central-0

Major · Started Jul 10, 2026 · 9:31 PM

  • Duration

    < 1m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Network Degredation in prod-us-central-0

From approximately 20:24 UTC - 20:47 UTC a network issue in prod-us-central-0 isolated part of our infrastructure in one availability zone, temporarily cutting off connectivity to a subset of backend services. This caused elevated query latency and some delayed metric evaluations, along with related write-path errors in a logging subsystem. All systems recovered automatically once network connectivity was restored. Impacted customers may have had queries or rule evaluations fail during the incident, but ingestion was not impacted.


  • Started

    Jul 10, 2026 · 9:31 PM

  • Resolved

    Jul 10, 2026 · 9:31 PM

  • Duration

    < 1m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Resolved

    Jul 10 · 9:31 PM Grafana

    From approximately 20:24 UTC - 20:47 UTC a network issue in prod-us-central-0 isolated part of our infrastructure in one availability zone, temporarily cutting off connectivity to a subset of backend services. This caused elevated query latency and some delayed metric evaluations, along with related write-path errors in a logging subsystem. All systems recovered automatically once network connectivity was restored. Impacted customers may have had queries or rule evaluations fail during the incident, but ingestion was not impacted.

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