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Hootsuite Status · History · Incident #5625

RESOLVED

Inbox 2.0 - Conversation History Loading Issues

Minor · Started Jul 15, 2026 · 5:00 PM

  • Duration

    10h

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Inbox 2.0 - Conversation History Loading Issues

We experienced an issue affecting Inbox 2.0 conversation history loading between 3:00am and 3:57am PST. This has since been fully resolved. If you continue to experience any problems, please reach out to our support team.

  • Started

    Jul 15, 2026 · 5:00 PM

  • Resolved

    Jul 16, 2026 · 3:00 AM

  • Duration

    10h

  • Severity

    None

Event timeline

How this incident unfolded

  • ✓

    Resolved

    Jul 17 · 2:51 AM Hootsuite

    We experienced an issue affecting Inbox 2.0 conversation history loading between 3:00am and 3:57am PST. This has since been fully resolved. If you continue to experience any problems, please reach out to our support team.

Pattern

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