Hootsuite Status · History · Incident #5669

RESOLVED

Meta Incident Affecting Facebook & Instagram Data Delivery

Major · Started Jul 19, 2026 · 2:19 AM

  • Duration

    30m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Meta Incident Affecting Facebook & Instagram Data Delivery

We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.


  • Started

    Jul 19, 2026 · 2:19 AM

  • Resolved

    Jul 19, 2026 · 2:50 AM

  • Duration

    30m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Monitoring

    Jul 19 · 2:19 AM Hootsuite

    Meta is currently experiencing difficulties that impact Facebook and Instagram messaging and data delivery in Hootsuite. As a result, you may have issues receiving messages in Inbox or seeing complete data in Analytics for these networks. Please subscribe to our status page to receive status updates.

  • Resolved

    Jul 19 · 2:50 AM Hootsuite

    We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.

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